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Three lessons about e-learning from the marketing department (really?)

Corporate training professionals often appear puzzled when they discover that Interakt, a digital marketing agency, also offers courseware development services. The connection between marketing and training makes sense once they think about it....

  • 29 Jan, 2014
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Mind the gap

On almost any given day, social media details some shocking examples of how employees have broken the promises their brands make. From Dave Caroll’s literal “broken promise” experience in “United breaks guitars” to the video of Domino’s employees purposefully contaminating pizzas, lousy customer experiences have caused serious consequences for brands across virtually all industries....

  • 12 Dec, 2013
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