Connections, conversations, contributed content. Community engagement doesn't stop there. Whether the community is an external group of brand enthusiasts, a group of learners sharing experiences, or internal functional team members, social community management includes converting the conversations into meaningful intelligence and measurable ROI. If you aren't managing your community strategically, the time to start is now.
We combine the critical components of effective social community management—listening and being heard, creating meaningful connections, convening two-way conversations, gaining deep insights, and building brand loyalty.
Interakt's expertise across social media channels helps you to deliver the right messaging and listen carefully to your audiences.
Interakt specializes in creating and curating quality content that your audiences find relevant and valuable, then delivering it in the right channel and the right format at exactly the right time.
|Identify social media monitoring tools||Discover what's said about the brand||Find relevant communities and conversations||Determine key influencers|
|Enter conversation space||Provide relevant content adding value to the community||Engage with influencers||Respond effectively and efficiently|
|Set measurement metrics to define success||Monitor measures and analyze reports||Gather feedback and refine strategy|