24/7 Customer to get a brand new look
23 Sep 2009
Interakt’s continued engagement with 24/7 Customer, India as its digital communications partner marks the success of its foray into servicing the BPO sector. Having worked on digital initiatives with 24/7 Customer over the past year, Interakt looks forward to expanding on this relationship and working closely with them to establish and communicate the organization’s brand identity strongly and unambiguously to both internal and external audiences.
24/7 Customer, headquartered in Campbell, California, is the first BPO Company that provides Integrated Customer Lifecycle Management services (CLM) through its “Multi-Shore Global Delivery Model.” Its client base includes global 1,000 companies across the financial services, technology, telecommunications, retail, and services industries.
As part of its services, Interakt is currently undertaking the design and implementation of strategic B2B and B2E sites that reflect the brand, its image, and value proposition over the Internet. They will be aimed at providing prospective customers, stakeholders, the media, employees, and the general public with information about 24/7 Customer, its services, and credentials.
The completion of these sites, replete with engaging content and an interactive user experience, is scheduled for completion by January 2010….